Cancellation Policy - Royal Dental Spa

To help us manage appointment availability and provide timely care for all patients at Royal Dental Spa, the following deposit and cancellation terms apply to all online bookings:

Booking deposit: A $60 deposit is required to secure all online appointments booked through our online booking system.
Application of deposit: The $60 deposit will be credited towards the patient's appointment or treatment costs.
Cancellations and rescheduling: Patients are required to provide at least 24 hours' notice if they wish to cancel or reschedule their appointment.
Late cancellations and missed appointments: If a patient cancels or reschedules with less than 24 hours' notice, or fails to attend their appointment, the $60 deposit may be retained as a cancellation fee, in accordance with our cancellation policy and applicable consumer laws.
Acknowledgement: Patients must read and agree to this policy by ticking an unticked checkbox before proceeding to the EXACT online booking system.

Policy version 1.0 – effective 03/11/2026